“Loveday Kensington is our second property, in our growing portfolio, that opened in 2022. From the outset our goal was for our Members to benefit from the very best level of technology available and to keep our technical supply chain as lean as possible.

The world of tech is always moving forward so we needed peace of mind that our investment would deliver what was needed today and into the future. Adaptive are able to specify and supply equipment that will work as we need it to and also work with other more functional technology such as our access control systems that are supplied by others. Previously we have encountered problems with different suppliers when reporting an issue and it can become a finger pointing exercise. By partnering with Adaptive we have been able to de-risk this by Adaptive taking ownership of issues and troubleshooting them accordingly. We pride ourselves on delivering the very best levels of specialist dementia care and the AV/Tech we have definitely helps this become a reality. Our future plans are ambitious and we will continue to open new properties in the central London area and Adaptive Care will assist us with these new projects based on what has been delivered thus far”.

James Cook, Loveday & Co, Managing Director

“We’ve seen the benefit of using Acoustic Monitoring in our homes for the last seven years. Monitoring two homes from one location has helped us to achieve more efficiencies from using the system, at no detriment to the quality of our night-time care.

Our ambition going forward is to include more existing services as and when we can, as well as ‘speccing’ the system into new projects”.

Ed Russell, WCS, Chief Executive

“Loveday are growing rapidly, with two new homes in the last 12 months and more planned. Consistency of product coupled with a desire to keep post completion maintenance with a single source supplier led us to select Adaptive Care as single source AV/IT, Nursecall and Acoustic Monitoring contractor. They have been invaluable during the design/construction phase on each project to ensure nothing slips through the net and having been part of the install team, are now perfectly positioned to maintain these systems during the life of the building via 24/7 support”

Paul Blenkinsop, Loveday & Co, Group Property Director

“We have been impressed with Adaptive Care’s CLB Acoustic Monitoring solution in particular and the way it has benefitted our Members. Many of them are living with dementia so it’s important to have a restful and calming environment at night. In room checks by their very nature are disturbing and intrusive, however brief they are, and only give reassurance that assistance is not required at that moment. The Acoustic Monitoring gives continuous coverage and enables our care team to be there when they are needed. And the system can be tailored for each individual’s personal nocturnal patterns.  After enjoying a good nights sleep Members are able to enjoy a more fulfilling day”.

Darren Pitcher, Director of Care Operations & Compliance, Loveday & Co